Shipping Policy

At AyurPet, we are dedicated to delivering your order quickly, securely, and with utmost care. Please review our shipping policy for details on order processing, delivery times, charges, and tracking information.

1. Shipping Locations

• We currently ship all orders within India.
• If your delivery address is in a remote or hard-to-reach area, please contact us at care@theayurpet.com for assistance.

2. Order Processing Time

• Orders are processed within 1–2 business days (excluding Sundays and public holidays).
• Once processed, you will receive a shipping confirmation email with your tracking number.

3. Shipping Charges

• Free Shipping: Available on orders that meet a specified threshold (please check our website for current offers).
• Standard Shipping: A nominal fee is applied to orders below the free shipping threshold.

4. Delivery Time

• Standard Delivery: Typically takes 3–7 business days depending on your location.
• Please note that delivery times may vary during peak periods or unforeseen circumstances.

5. Order Tracking

• After your order is dispatched, a tracking number will be emailed to you.
• Use the tracking link provided in your email or log in to your account on theayurpet.com to view real-time updates.

Shipping Policy

At AyurPet, we believe every pet deserves wellness—delivered with love, reliability, and clarity. Our flat-rate shipping policy is designed to keep things simple and fair.

📦 Flat Rate Shipping

• Domestic (India): ₹59 per order

• International (U.S., U.K., Canada, Australia): $10 per order

No hidden fees. One fair rate, no matter your cart size.

⏳ Processing & Delivery Timelines

• Processing Time: 1–3 business days

• Delivery Time (Domestic – India): 3–7 business days

• Delivery Time (International): 7–14 business days

Once shipped, tracking details are shared via SMS and email.

🌍 Where We Ship

We currently ship to:

• 🇮🇳 India

• 🇺🇸 United States

• 🇬🇧 United Kingdom

• 🇨🇦 Canada

• 🇦🇺 Australia

Want delivery to a different country? Email us at care@theayurpet.com and we’ll try to make it happen.

❌ Order Cancellations

Orders cannot be canceled once dispatched.
To cancel an order before shipping, contact us as soon as possible at care@theayurpet.com.

🏠 Incorrect or Incomplete Address

• Please ensure your shipping address is accurate when placing your order.

• AyurPet is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

• Need to make a change? Email us immediately at care@theayurpet.com.

📦 Delays or Lost Shipments

While we strive to deliver on time, delays can occur due to weather, logistics, or carrier issues.
If your order is delayed or appears lost, contact us at care@theayurpet.com—we’ll work closely with our logistics partners to resolve it quickly.

💌 Need Help?

We’re here for you and your pup!
Email: care@theayurpet.com
Phone: +91 99773 13509
Instagram: @ayurpetofficial
Website: www.theayurpet.com